Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your engagement of legal services provided by Lexbridge ("we," "our," or "us"), a legal practice operating in Malaysia. By engaging our services or using our website, you ("Client" or "you") agree to be bound by these Terms.

If you do not agree with any part of these Terms, you should not engage our services. We recommend reading these Terms carefully before proceeding with any engagement.

These Terms constitute a legally binding agreement between you and Lexbridge. Additional terms may apply to specific services as outlined in individual engagement letters.

2. Definitions

For the purposes of these Terms:

• "Services" means legal services provided by Lexbridge, including business succession planning, licensing and permits advisory, legal translation services, and related legal consultation.
• "Client" means any individual or entity that engages our legal services.
• "Engagement Letter" means the written agreement outlining specific service terms for each matter.
• "Confidential Information" means all information shared between Client and Lexbridge in connection with legal services.
• "Matter" means the specific legal issue or project for which Services are engaged.

3. Scope of Services

3.1 Service Description

Lexbridge provides professional legal services in the following areas:

• Business succession planning and transition frameworks
• Licensing and regulatory compliance advisory
• Legal document translation and certification
• Related legal consultation and documentation

3.2 Engagement Specifics

Each engagement begins with an initial consultation to assess your needs. Following consultation, we provide an Engagement Letter outlining:

• Scope of work and specific services to be provided
• Estimated timeline and key milestones
• Fee structure and payment terms
• Responsibilities of both parties
• Any special terms applicable to the Matter

3.3 Service Availability

Services are provided in accordance with Malaysian legal frameworks and professional standards. Geographic restrictions may apply based on jurisdictional requirements. We reserve the right to decline engagements that fall outside our practice areas or present conflicts of interest.

4. Client Responsibilities

4.1 Information Provision

Clients agree to:

• Provide complete and accurate information relevant to the Matter
• Disclose all facts that may be material to the legal services
• Respond promptly to requests for information or documentation
• Notify us immediately of any changes affecting the Matter

4.2 Cooperation

Effective legal service requires client cooperation. Clients are expected to:

• Participate in scheduled consultations and meetings
• Review documents and provide feedback within agreed timeframes
• Follow reasonable recommendations regarding legal procedures
• Maintain open and honest communication with our team

4.3 Capacity and Authority

By engaging our services, you represent that you have the legal capacity to enter into this agreement and, if representing an organization, the authority to bind that organization to these Terms.

5. Fees and Payment

5.1 Fee Structure

Our fees are based on the nature and complexity of services provided. Fee arrangements include:

• Fixed Fees: Predetermined amounts for specific services as outlined in pricing
• Hourly Rates: Applied for extended consultation or complex matters when appropriate
• Disbursements: Additional costs for third-party services, government fees, or translation expenses

5.2 Payment Terms

Unless otherwise agreed in the Engagement Letter:

• Initial consultation fees are payable at the time of consultation
• Retainers or deposits may be required before work commences
• Invoices are payable within 30 days of issuance
• Payment can be made via bank transfer or other agreed methods
• All fees are stated in Malaysian Ringgit (RM)

5.3 Late Payment

Late payments may be subject to:

• Interest charges at the rate permitted under Malaysian law
• Suspension of services until payment is received
• Retention of documents until outstanding fees are paid

5.4 Fee Disputes

If you have concerns about fees charged, please contact us promptly at [email protected]. We are committed to addressing billing concerns fairly and transparently.

6. Confidentiality and Professional Privilege

6.1 Legal Professional Privilege

Communications between clients and legal advisors are protected by legal professional privilege under Malaysian law. We maintain strict confidentiality of all client information except as required by law or with client consent.

6.2 Information Security

We implement appropriate security measures to protect client information, including:

• Encrypted document storage and transmission
• Access controls limiting information to authorized personnel
• Secure physical storage for paper documents
• Regular staff training on confidentiality obligations

6.3 Exceptions to Confidentiality

Confidentiality obligations do not apply where:

• Disclosure is required by Malaysian law or court order
• Information is already in the public domain
• Client provides written consent for disclosure
• Disclosure is necessary to prevent serious harm or illegal activity
• Professional conduct rules require disclosure to regulatory authorities

7. Intellectual Property

7.1 Ownership of Work Product

Documents and work product created specifically for your Matter become your property upon full payment of fees. However, we retain the right to maintain copies for our records as required by professional standards.

7.2 General Materials

General legal knowledge, methodologies, precedents, and materials developed by Lexbridge remain our intellectual property. These may be used for other clients or purposes at our discretion.

7.3 Third-Party Materials

Where third-party materials are incorporated into work product, appropriate rights and attributions apply as specified by the rights holders.

8. Limitation of Liability

8.1 Service Provision

Our services are provided with reasonable skill and care in accordance with professional standards applicable to legal practitioners in Malaysia. However, we cannot guarantee specific outcomes in legal matters.

8.2 Limitation

To the maximum extent permitted by Malaysian law, our liability for any claim arising from our services is limited to:

• The amount of fees paid for the specific Matter giving rise to the claim, or
• The amount of our professional indemnity insurance coverage, whichever is greater

8.3 Exclusions

We exclude liability for:

• Indirect, consequential, or special damages
• Loss of profits or business opportunities
• Outcomes resulting from incomplete or inaccurate client information
• Third-party actions or regulatory decisions beyond our control
• Delays caused by court processes or government authorities

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, or matters that cannot be limited under Malaysian law.

9. Termination

9.1 Client Termination

Clients may terminate our engagement at any time by providing written notice. Upon termination:

• Fees for work completed up to termination date remain payable
• We will provide copies of work product upon payment of outstanding fees
• We may retain files for record-keeping purposes

9.2 Our Termination Rights

We may terminate an engagement if:

• Client fails to pay fees when due
• Client fails to provide necessary information or cooperation
• Continuing the engagement would violate professional obligations
• A conflict of interest arises that cannot be resolved
• Client requests services outside our practice areas

9.3 Post-Termination

Confidentiality obligations survive termination of the engagement. We will take reasonable steps to minimize disruption from termination and facilitate transfer to new legal counsel if requested.

10. Dispute Resolution

10.1 Informal Resolution

In the event of any dispute arising from our services, we encourage clients to contact us first for informal resolution. Many concerns can be addressed through direct communication.

10.2 Mediation

If informal resolution is unsuccessful, parties agree to attempt mediation before pursuing formal legal action. Mediation costs shall be shared equally unless otherwise agreed.

10.3 Jurisdiction

These Terms are governed by Malaysian law. Any legal proceedings arising from these Terms or our services shall be subject to the exclusive jurisdiction of the Malaysian courts.

11. General Provisions

11.1 Entire Agreement

These Terms, together with any Engagement Letter, constitute the entire agreement between Client and Lexbridge regarding legal services. They supersede any prior understandings or agreements.

11.2 Amendments

We may update these Terms periodically. Changes become effective upon posting to our website. Material changes will be communicated to active clients. Continued engagement after changes constitutes acceptance.

11.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force and effect.

11.4 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.

11.5 Assignment

Clients may not assign rights or obligations under these Terms without our written consent. We may assign our obligations to another qualified legal practice with appropriate notice.

11.6 Notices

All notices under these Terms should be in writing and sent to the addresses provided in the Engagement Letter or to [email protected].

12. Contact Information

For questions about these Terms or our services, please contact:

By engaging Lexbridge's legal services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.